Developed an AI-powered inbound call handling system integrated with Prospect Accel CRM to automate customer interactions and streamline lead management. The solution leverages n8n for workflow automation and ElevenLabs for realistic voice synthesis, enabling intelligent, human-like conversations during inbound calls.

When a customer calls, the system captures the input, processes it through AI-driven logic, and responds in real time using natural-sounding voice generated by ElevenLabs. Key customer details, call summaries, and interaction data are automatically recorded and synced with Prospect Accel CRM, ensuring accurate lead tracking and follow-up.

The automation flow includes call routing, intent recognition, response generation, and CRM updates, reducing manual effort and improving response efficiency. This integration enhances customer experience, ensures 24/7 availability, and increases conversion rates through timely and consistent engagement.

Key Features:

• AI-driven inbound call handling
• Real-time voice responses using ElevenLabs
• Automated workflows via n8n
• Seamless CRM integration with Prospect Accel
• Call logging and lead data synchronization
• Intelligent routing and response generation